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    FREQUENTLY ASKED QUESTIONS

    Where do your ingredients come from?
    We source premium natural extracts and essential oils from Provence, Grasse, and the Sapa Highlands to ensure purity and depth.

    Do Kaima perfumes contain preservatives or synthetic fragrances?
    No. All Kaima fragrances are 100% natural — no additives, no synthetic ingredients, no preservatives.

    What is the shelf life?
    Unopened: up to 36 months.
    After opening: best used within 12 months.

    Do you offer international shipping?
    Yes — we ship to Korea, Singapore, and Japan. More regions coming soon.

    CONTACT US

    Support forum
    for over 24h

    Free standard shipping
    on all orders.

    Address:12 Nguyễn Trãi Street, District 1,
    Ho Chi Minh City, Vietnam

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.